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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lana Cook

Lana Cook

March 9, 2026

5  out of  5
rating by Lana Cook
"Nick was such a great representative of State Farm. I had such a pleasant experience with him. I ended up bundling my home and my auto insurance and I had the pleasure of working with Nick and Andy. This was a great experience, and I appreciate the patience and diligence of this team."
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Kendra

January 2, 2026

5  out of  5
rating by Kendra
"Aly Hyder provides some of the best customer service I’ve ever experienced. She is always friendly, professional, and very quick to respond to any inquiries. Aly truly listens to your needs and goes the extra mile to ensure her customers are happy and taken care of. If you're looking for top-tier 5 star customer service, ask for Aly!"
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TANGELLIA HARRIS

August 20, 2025

5  out of  5
rating by TANGELLIA HARRIS
"My experience with State farm was amazing, from beginning to the end. The process of reaching an agent to signing paperwork, follow-up and professionalism was great!

My Agent, A. Hyder, was very friendly and patience throughout the process. She followed -up on concerns right away, and was very thorough.

I enjoyed my experience"
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Kelvin Searcy II

August 12, 2025

5  out of  5
rating by Kelvin Searcy II
"My name is Kelvin Searcy Sr., I have been a customer of Andy Arnold’s State Farm for 10years. I have been a State Farm customer since I was 16 years old. The customer service by Andy and his staff is second to none. I have never had an issue that they could not help me resolve. They go all out to make sure you are satisfied and understand the product you are purchasing. I highly recommend them to anyone in search of great rates, and customer service.

KJ Searcy"
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Creative Control

July 14, 2025

1  out of  5
rating by Creative Control
"Typical slick insurance salesman vibes. I would go elsewhere for more honesty. Plenty of good local Fayetteville insurance agents! Watch how Andy will try and use the "I love my Job and care" classic salesman b.s.! You can't mama this up...i would not trust this guy! Read the other reviews of those not happy...not just the good one's from friends and family!"
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Kris Farr

June 6, 2025

1  out of  5
rating by Kris Farr
"Untrustworthy, stay far away from Andy Arnold in Fayetteville Ga!.. you've been warned! Look at the previous response interactions and lack of accountability he displays."
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Bobby O

May 8, 2025

5  out of  5
rating by Bobby O
"Julie is awesome, it's great when you can make a 1-minute call from my end and create most likely hours on Julie's end, to have a policy, an answer or whatever I need with such ease.

I think Andy hires superhumans.

Thanks for the assistance and will always be a returning customer."
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Justin Lyle

April 15, 2025

5  out of  5
rating by Justin Lyle
"Love their customer service. Andy does a great job reaching out to his clients and giving updates about their accounts. I've yet to have any other agent do that for me! I will always be an Andy Arnold client."
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Mack Williford

February 26, 2025

5  out of  5
rating by Mack Williford
"Wondeful experience dealing with Ally for our insurance."
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Cindy Washington

February 25, 2025

5  out of  5
rating by Cindy Washington
"Ally has been fantastic in helping us get lower rates. and assisting us in the process she’s made things so easy for us to switch and is extremely pleasant and patient. Thank you"
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Martesha Caesar

February 24, 2025

5  out of  5
rating by Martesha Caesar
"Ally was great. She demonstrated excellent customer service and was vey knowledgeable when relaying information."
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Bethany Camp

February 11, 2025

5  out of  5
rating by Bethany Camp
"Andy was incredibly helpful is helping me set up car and home owners insurance! He was thorough in explaining everything and I feel confident in the coverage I got! He also saved me ALOT of money! Thanks Andy!"
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Ché Kelley

January 28, 2025

5  out of  5
rating by Ché Kelley
"Alyssa did an EXCELLENT job helping me switch my auto policy. She made it stress free for me and she was very professional. Such a sweet person and I am so grateful for her help. Saved me a lot of money on my car insurance!!!"
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Sonya Chito

January 22, 2025

5  out of  5
rating by Sonya Chito
"The staffs meant everything to me. The service I received was excellent. I would definitely recommend them to others. Thank you all for everything,"
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Tawanda Colquitt

January 7, 2025

5  out of  5
rating by Tawanda Colquitt
"Julie provided excellent customer service in an expeditious fashion. Thank you Julie for all your help, kindness and professionalism, It was very much appreciated!!! BLESSINGS!!!!"
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Cory Gwyn

December 30, 2024

5  out of  5
rating by Cory Gwyn
"Ally was so helpful, I really needed help and she was the best guiding me through it"
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Thomas Carroll

December 17, 2024

5  out of  5
rating by Thomas Carroll
"Alyssa was extremely helpful and pleasant to deal with. She could not have been any nicer. Extremely thorough and informative regarding my policies. She clearly looks out for the best interest of the customers. Wished I had switched my policies years ago."
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TARA Ray

November 19, 2024

5  out of  5
rating by TARA Ray
"Andy is very knowledgeable and super nice."
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Michael Ussery

November 8, 2024

5  out of  5
rating by Michael Ussery
"Aly and Andy are great people to work with at State Farm. They listen to your needs and help with the best insurance solution you may need for your family. I highly recommend them."
Profile photo of Pamela Awbrey

Pamela Awbrey

October 8, 2024

5  out of  5
rating by Pamela Awbrey
"My insurance company
provided the help l needed financially in keeping my car 🚗 insurance. Thank you!

Pamela Awbrey"
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Shelley Hann

September 21, 2024

5  out of  5
rating by Shelley Hann
"My experience with Andy was awesome because he has a very awesome customer care personality and very patient with my husband and myself."
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Luis Fonseca

August 29, 2024

5  out of  5
rating by Luis Fonseca
"Andy is a great agent, we were on the phone for over an hour discussing different plans available. Very patient and informative person."
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Cyndi Banks

August 16, 2024

5  out of  5
rating by Cyndi Banks
"I’ve been with State for a long long time. I started out with Bill Thompson in Fayetteville,Ga until he retired . Never had any issues nor had to file a claim. Once he retired I moved on to Andy Arnold in Fayetteville, Ga. Andy and his team are the best. Ally hands down is awsome!! I can always count on her to answer any questions about my policy. She keeps us updated on new things State Farm has to offer. Always checking on us. It really makes us happy to know Andy and Ally are there for us. Ally is a good Neighbor and we know State Farn is there for the Banks Family."
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Traci Pollock

August 14, 2024

5  out of  5
rating by Traci Pollock
"I have had the pleasure of dealing with Alyssa. Not only was she a sweetheart, but she was also very funny and a conversationalist. I would definitely recommend coming to her with any kind of insurance questions, makes sure you understand what kind of coverages you are getting, and thoroughly goes through every policy. It was a pleasure working with her."
Profile photo of Reginald Cates (Enki)

Reginald Cates (Enki)

June 20, 2024

1  out of  5
rating by Reginald Cates (Enki)
"Just look at his responses, this is all you need to know to not do business with this rude, u professional jerk liar. Make sure you look at and read all the picks.

Don't do business with these con artists. Their drive safe beacon dings me for the hard right turn onto my street no matter what the speed is... And even worse, our insurance went up $150 a month with zero warning, notification, or reason. Explain to me how within a year, with no tickets, no accidents and no warnings does it go up??? Absolutely crooked and horrible company. I should have known after they WERE CAUGHT INFLUENCING JUDGES THAT THEY WERE A GARBAGE COMPANY WITH IMMORAL EMPLOYEES WILLING TO STOOP TO ALL TIME LOWS TO DRAG EVERY PENNY OUT OF YOU THEY CAN. ANDY IS A PATHETIC LIAR WHO IS NOT TO BE TRUSTED!!!

And they're not lies you jerk... All you gotta do is look at your other 1 star reviews and see I'm telling the truth"